Sales is sales, correct?
With a good bit of experience and certain skills, you can easily retail or sell to corporate, individuals, markets. There are some imperative differences and similarities between the skill sets and approaches requisite for successful B2B vs B2C sales. You need to have some special skills and techniques to increase the sales and overall potential profits of your business with B2B and B2C marketing.
Here, are some of the similarities between B2B and B2C –
Both needs effective sales process:-
B2B lead generation may take the elongated process and engage more nurturing, but you still require well-defined approach and strategy in both showground.
Both entail alignment with marketing:-
If your offline or online marketing messages do not line up well with the sales communications, your potential customers will timid away.
Both require outstanding client services:-
Your deals do not end when a sale is made. You need to provide effectual services even after making the sale have long-term relation with your client. This will help you making the client permanent.
Differences between B2B and B2C:-
Emotional vs rational:-
Corporate sales are planned while retail sales are often emotional. Retail needs are mostly based on perceived immediate requirements whereas; corporate sales are evaluated, planned for an extended period.
Expensive vs Cheap:-
In B2B sales, big sales are incorporated like office supplies, etc and that contains large amount and paid over a long time. You need to have professional skills precisely express your words in short to your clients. Not completely correct, but at average B2C sales have a lesser price point and can be paid over a short span of time. Some B2C sales including luxury items like home, cars, jewelry are paid over a long span.
Relationship vs individual one off:-
In B2C, many sales occur without any prior info or contact. Whilst in B2B long-term relationship, trust plays a vital role. The process of sales includes the same and is strived to maintain the relation.
Both have their own importance, benefits, and strategies to increase the sales and potential profits. The bottom line is both are influencing individuals and their decision to deal or not to deal with you.