Telemarketing is one such word which makes most of us annoyed. Those are often termed as the irritating calls that we get anytime and anywhere. It annoys us when some random person calls up to sell something we don’t need. At the same time it is one of the best methods of direct marketing for businesses. It gives them a direct way to interact with each other and sell their products and services. If you want to improve your telemarketing results you should consider the following tips.
1. Let your team know its value
A well planned telemarketing campaign is very effective and is appreciated by other businesses. B2B telemarketing calls are not considered infuriating. Your team should realize the potential of this and plan accordingly. It is easy to get de-motivated, but business is all about turning things in your favor.
2. Use updated B2B telemarketing data lists
Always make sure your B2b telemarketing data list is up-to-date. Telephone numbers change with time, so you need to be abreast with the latest numbers. Also you need to ensure that correct list is used to target the correct audience.
3. Set realistic goals
Your campaign should have a clear focused structure. Goals should be set for each call in the sequence which results in a positive output. This may be either an appointment with the prospect or sale of products and services. You need to understand that a single call won’t give you business. You need to have regular follow-ups. At the same time don’t be disheartened if things don’t work. Give it some time, improve your strategy and convincing skills and your business will start growing.
4. Telemarketing takes times
You need to understand that convincing someone is not a cakewalk. A single cold call won’t help you in cracking the deal. Conversion rate is pretty slow in telemarketing. Be patient and let things take time to develop.
5. Integrate your telemarketing strategy
Don’t keep your telemarketing strategy isolated. If you want it to become successful, you need to integrate it as a part of multi channel approach
Outsourcing any part of business saves a lot of time and efforts. Same applies for telemarketing. If you outsource it, you can free yourself from the burden and also keep a tab on the output.
7. Be innovative
It is very important to listen to other’s ideas. At times they can turn out to be beneficial and give a boost to your business. Let your team speak and come up with brilliant ideas. Motivate and appreciate their efforts. Simply dominating and following the age old path won’t work. Innovation should always be welcomed.
8. Knowledge is important
Undoubtedly knowledge is very essential. Having precise knowledge is the first step in marketing. You must ensure that your team is well versed about the products and services they are selling. They should be in the position to answer random questions asked by the clients. If they fumble to explain anything, it leaves a bad impression. The product information given to your team should be in detail.
9. Time of calls
Your target decision makers generally operate after the usual working hours. If you want to get their attention, you can call them in the evening when they are somewhat free.
10. Be professional
It is important that your telemarketing team doesn’t consider itself as unsolicited B2C callers. Most B2B buyers welcome telemarketing calls to obtain products for their business. A professional call can help you in selling your products and services. It is one of the most effective lead generation methods.